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We're sorry if there was an issue with your purchase. For full information on our refund policy, please read the following:

- You will need your email and order number to process your request. Please email us for assistance.

- There is no extra cost for exchanges, but they are subject to availability.

- For Bundle Purchases, individual items cannot be returned separately.

- We only offer refunds if the product packaging is unopened, the product is unused, the packaging is in a re-sellable condition, and the refund request is made within 14 days of the order. This policy is in place for hygiene reasons.

- Our refund policy allows for a 14-day window from the day the item is ordered to request a return.

- If you received a different item than what you ordered, please reach out, and we will ensure you receive the correct product.

- We cannot process refunds for items that do not meet the return guidelines outlined above.

- Refunds will be issued to the account used for the original order.

- Card refunds may take between 5 to 10 working days to reflect in your account.

- For any additional information, please contact us via email.

Thank you for choosing us, Here’s a brief overview of our UK shipping policy:

- Processing Time:Orders are processed within 1-3 business days. You will receive a confirmation email upon shipment.

- Shipping Methods: Various shipping options are available at checkout, with costs calculated based on method and order weight.

- Tracking: A tracking number will be provided via email once your order ships, Lost or Damaged Items: Contact us within 7 days if your order is lost or damaged, and we’ll assist you

For any questions about our shipping policy, please reach out via email. Thank you for shopping with us.

Product Order Form – Brows by HH

Name:
Email Address:
Phone Number:
Delivery Address:
Product Name(s):
Quantity:
Any Notes or Special Requests:

📩 Please email your completed form to: browsbyhh@gmail.com
We will confirm your order and provide payment and delivery details.